Medicare-eligible age 65 or older
OneExchange 1-844-638-4642
Benefit advisors are available Monday through Friday from 7:00 am to 8:00 pm, Central time.
Under age 65
TI Benefits Center (operated by Fidelity) 1-888-660-1411, option 1
TI Benefits Center representatives are available Monday through Friday, 7:30 a.m. to 7:30 p.m. Central Time, except for most New York Stock Exchange holidays.
Medical Insurance Carriers
- Blue Cross Blue Shield (Blue Access for members website)
- Understanding your BCBS Explanation of Benefits (EOB)
- BCBS/Medicare Coordination of Benefits
- Caremark prescription drug services (caremark.com)
- Cigna Copay Play (cigna.com)
- Kaiser HMO – Northern California (kaiserpermanente.org)